Job Training
Our job training program is at the core of what we do
More than Good Coffee: Job Training That Works
Trainees earn wages for:
- Customer-facing shifts
- Classroom instruction
- Workforce development training
Learning happens during the workday.
That means trainees:
- Practice English with customers daily
- Gain professional skills in real time
- Build confidence in high-volume environments
Since 2015, we’ve trained 55 baristas from 18 countries.
More than 70 percent of our full-time staff are resettled refugees or immigrants, including former trainees that have moved their way up into management positions.
Over $1 million is invested directly into training each year.
We focus on long-term flourishing. Not short-term placement.
What We Aim For
Our program is built around four commitments:
- Pay generously without adding stress to a new refugee’s experience
- Foster meaningful relationships and true community belonging
- Provide layered English learning through daily interaction and structured instruction
- Honor the dignity and leadership of refugee neighbors by including them as drivers of the mission
We do this work with our neighbors. Not for them.
What We Aim For
Each trainee receives as needed:
- Professional barista instruction in partnership with the Specialty Coffee Association
- Hands-on restaurant and catering operations experience
- Customer service training
- Food safety education and ServSafe certification
- GED or ESOL instructor matching as needed
- Resume preparation and job search support near program completion
- Daily coaching from managers
- Monthly targeted training sessions
- Quarterly Coffee Summits with advanced training and exposure to local employers
- Annual Performance Reviews
This is structured. Intentional. Measured. You can drink coffee anywhere. When you drink Refuge, you participate in job training. You help create stability for a family. You help build a workplace where welcome is practiced daily
This is the work of welcome.